The Listel Hotel Whistler

Cancellation Policies

Excluding non-refundable bookings

Summer Season (May 1 to November 30)

  • 1 night plus tax deposit is charged at the time of booking.
  • Full payment is processed 24 hours prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Reservations cancelled 24 hours or more prior to arrival are fully refundable.
  • Reservations cancelled within 24 hours are non-refundable.
  • Refunds will not be issued for early departures.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.
  • We strongly urge all clients to purchase cancellation insurance, as there is no refund available for early departures, weather conditions, illness or injury.

General Winter Season (December 1 to December 22 & January 3 to April 30)

  • 1 night plus tax deposit is charged at the time of booking.
  • Full payment is processed 48 hours prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Full payment is charged at the time of booking for all reservations made within 48 hours of expected arrival date.
  • Reservations cancelled 48 hours or more prior to arrival are fully refundable.
  • Bookings cancelled within 48 hours of arrival will forfeit the full cost of reservation. This includes any cancellation made during the stay.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.

Peak Winter Season (December 23 to January 2)

  • 1 night deposit plus tax is charged at the time of booking.
  • Full payment is processed 14 days prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Full payment is charged at the time of booking for all reservations made within 14 days of expected arrival date.
  • Reservations cancelled 14 days or more prior to arrival are fully refundable.
  • Bookings cancelled within 14 days of arrival will forfeit the full cost of reservation. This includes any cancellation made during the stay.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.
  • We strongly urge all clients to purchase cancellation insurance, as there is no refund for early departures, weather conditions, illness or injury.