The Listel Hotel Whistler

Cancellation Policies

Excluding non-refundable bookings

Summer Season (May 1 to November 30)

  • 1 night plus tax deposit is charged at the time of booking.
  • Full payment is processed 24 hours prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Reservations cancelled 48 hours or more prior to arrival are fully refundable.
  • Reservations cancelled within 48 hours are non-refundable.
  • Refunds will not be issued for early departures.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.
  • We strongly urge all clients to purchase cancellation insurance, as there is no refund available for early departures, weather conditions, illness or injury.

General Winter Season (December 1 to December 15 & January 3 to April 30)

  • 1 night plus tax deposit is charged at the time of booking.
  • Full payment is processed 14 days prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Full payment is charged at the time of booking for all reservations made within 14 days of expected arrival date.
  • Reservations cancelled 14 days or more prior to arrival are fully refundable.
  • Bookings cancelled within 14 days of arrival will forfeit the full cost of reservation. This includes any cancellation made during the stay.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.
  • We strongly urge all clients to purchase cancellation insurance, as there is no refund for early departures, weather conditions, illness or injury.

Peak Winter Season (December 16 to January 2)

  • 1 night deposit plus tax is charged at the time of booking.
  • Full payment is processed 30 days prior to arrival, and will automatically be charged to the credit card attached to the reservation.
  • Full payment is charged at the time of booking for all reservations made within 30 days of expected arrival date.
  • Reservations cancelled 30 days or more prior to arrival are fully refundable.
  • Bookings cancelled within 30 days of arrival will forfeit the full cost of reservation. This includes any cancellation made during the stay.
  • No shows are treated as cancellations. The Listel Hotel Whistler will retain the full payment charged to the credit card attached to the reservation.
  • We strongly urge all clients to purchase cancellation insurance, as there is no refund for early departures, weather conditions, illness or injury.